
Canada Border Services Agency, 5823-03654
The Information Commissioner ordered Canada Border Services Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.
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The Information Commissioner ordered Canada Border Services Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.

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The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

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The complainant requested records related to CSL Group Inc., specifically policy and workplace health and safety committee reports from 2012 to 2022. Employment and Social Development Canada (ESDC) withheld information under several provisions of the Access to Information Act and was also alleged to have conducted an unreasonable search for records. The Commissioner found that ESDC failed to justify most of its exemption claims, including those under s.16(1)(c), s.16(2), s.20(1)(b), s.20(1)(c), s.21(1)(b), and s.23. While some personal information and specific recommendations were properly withheld under s.19(1) and s.21(1)(a) respectively, ESDC's exercise of discretion for other s.21(1)(a) information was deemed unreasonable. Furthermore, ESDC failed to demonstrate that it conducted a reasonable search for responsive records. Consequently, the complaint was found to be well-founded. The Commissioner ordered ESDC to disclose most of the withheld information, re-exercise discretion for certain records, and conduct a new, reasonable search for responsive records. ESDC notified the Commissioner of its intent to comply with the order.