The catalogue

Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,625 decisions matching
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Nov 20, 20255823-03654Indexed Apr 21, 2026

Canada Border Services Agency, 5823-03654

The Information Commissioner ordered Canada Border Services Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Border Services Agency, 5823-03654

Nov 20, 20255823-03654

The Information Commissioner ordered Canada Border Services Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.

British ColumbiaPersonal Information Protection Act
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P25-08 — BC OIPC order 3055

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4723

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OntarioChild, Youth and Family Services Act, 2017
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CYFSA DECISION 36 - 2025-11-19

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Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Nov 19, 20255824-04749Indexed Apr 21, 2026

Canada Revenue Agency, 5824-04749

The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5824-04749

Nov 19, 20255824-04749

The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Nov 19, 20255825-01637Indexed Apr 21, 2026

Health Canada, 5825-01637

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5825-01637

Nov 19, 20255825-01637

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Nov 19, 20255824-04905Indexed Apr 21, 2026

Transport Canada, 5824-04905

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Transport Canada, 5824-04905

Nov 19, 20255824-04905

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

QuebecAct respecting the protection of personal information in the private sector
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2025 QCCAI 375 — Corps canadien des Commissionnaires du Québec

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QuebecAct respecting health and social services information
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2025 QCCAI 379 — CIUSSS de l'Est-de-l'Île-de-Montréal

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QuebecAct respecting access to documents held by public bodies and the protection of personal information
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2025 QCCAI 382 — Vérificateur général du Québec

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Newfoundland and LabradorAccess to Information and Protection of Privacy Act, 2015
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A-2025-046 — Department of Justice and Public Safety

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AlbertaFreedom of Information and Protection of Privacy Act
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F2025-IR-02 — PowerSchool Canada ULC

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OntarioFreedom of Information and Protection of Privacy Act
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Order PO-4762

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OntarioMunicipal Freedom of Information and Protection of Privacy Act
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Order MO-4722

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Federal (Canada)Access to Information ActWell-founded
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Nov 18, 20255823-01218Indexed Jun 30, 2026

5823-01218 — Employment and Social Development Canada

Employment and Social Development Canada

The complainant requested records related to CSL Group Inc., specifically policy and workplace health and safety committee reports from 2012 to 2022. Employment and Social Development Canada (ESDC) withheld information under several provisions of the Access to Information Act and was also alleged to have conducted an unreasonable search for records. The Commissioner found that ESDC failed to justify most of its exemption claims, including those under s.16(1)(c), s.16(2), s.20(1)(b), s.20(1)(c), s.21(1)(b), and s.23. While some personal information and specific recommendations were properly withheld under s.19(1) and s.21(1)(a) respectively, ESDC's exercise of discretion for other s.21(1)(a) information was deemed unreasonable. Furthermore, ESDC failed to demonstrate that it conducted a reasonable search for responsive records. Consequently, the complaint was found to be well-founded. The Commissioner ordered ESDC to disclose most of the withheld information, re-exercise discretion for certain records, and conduct a new, reasonable search for responsive records. ESDC notified the Commissioner of its intent to comply with the order.

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Access to Information ActWell-founded

5823-01218 — Employment and Social Development Canada

Nov 18, 20255823-01218
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant requested records related to CSL Group Inc., specifically policy and workplace health and safety committee reports from 2012 to 2022. Employment and Social Development Canada (ESDC) withheld information under several provisions of the Access to Information Act and was also alleged to have conducted an unreasonable search for records. The Commissioner found that ESDC failed to justify most of its exemption claims, including those under s.16(1)(c), s.16(2), s.20(1)(b), s.20(1)(c), s.21(1)(b), and s.23. While some personal information and specific recommendations were properly withheld under s.19(1) and s.21(1)(a) respectively, ESDC's exercise of discretion for other s.21(1)(a) information was deemed unreasonable. Furthermore, ESDC failed to demonstrate that it conducted a reasonable search for responsive records. Consequently, the complaint was found to be well-founded. The Commissioner ordered ESDC to disclose most of the withheld information, re-exercise discretion for certain records, and conduct a new, reasonable search for responsive records. ESDC notified the Commissioner of its intent to comply with the order.

Key Issues
  • Whether ESDC improperly withheld information under s.16(1)(c) ATIA (law enforcement, conduct of investigations)
  • Whether ESDC improperly withheld information under s.16(2) ATIA (facilitating the commission of an offence)
  • Whether ESDC improperly withheld information under s.19(1) ATIA (personal information)
  • Whether the corporate address on page 136 constitutes personal information under s.19(1) ATIA
  • Whether non-personal information on business cards on page 138 constitutes personal information under s.19(1) ATIA
  • Whether ESDC reasonably exercised its discretion under s.19(2) ATIA regarding personal information
  • Whether ESDC improperly withheld information under s.20(1)(b) ATIA (confidential third-party financial, commercial, scientific or technical information)
  • Whether the information is financial, commercial, scientific or technical under s.20(1)(b) ATIA
  • Whether ESDC improperly withheld information under s.20(1)(c) ATIA (financial impact on a third party)
  • Whether disclosure could reasonably be expected to have a material financial impact or injure competitive position under s.20(1)(c) ATIA
  • Whether ESDC improperly withheld information under s.21(1)(a) ATIA (advice or recommendations)
  • Whether the information constitutes advice or recommendations under s.21(1)(a) ATIA
  • Whether ESDC reasonably exercised its discretion under s.21(1)(a) ATIA regarding advice or recommendations
  • Whether ESDC improperly withheld information under s.21(1)(b) ATIA (accounts of consultations or deliberations)
  • Whether the information constitutes accounts of consultations or deliberations under s.21(1)(b) ATIA
  • Whether ESDC improperly withheld information under s.23 ATIA (solicitor-client and litigation privilege)
  • Whether the information is subject to solicitor-client privilege under s.23 ATIA
  • Whether the information is subject to litigation privilege under s.23 ATIA
  • Whether ESDC conducted a reasonable search for records