The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.
The Information Commissioner ordered National Defence to provide a complete response to the access request no later than 36 business days after the date of the final report.
The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.
The Information Commissioner ordered Public Services and Procurement Canada to provide a complete response to the access request no later than the 60th business day following the date of the final report.
OIC order issued to Transport Canada.
The Information Commissioner ordered Library and Archives Canada to provide a final response to the access request no later than 36 business days following the date of the final report.
The Information Commissioner ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report.
OIC order issued to National Defence.
The Information Commissioner ordered National Defence to provide a complete response to the access request no later than August 29, 2025.
The Information Commissioner ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report.
The Information Commissioner ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report.
The Information Commissioner ordered Global Affairs Canada to provide a final response no later than 36 business days following the date of this final report.
The complainant alleged that the Canada Revenue Agency (CRA) failed to conduct a reasonable search for records in response to an access request for correspondence between a named subject matter expert and specific parties on 10 topics. The OIC investigation found that CRA's initial search was deficient, as the complainant provided evidence suggesting additional records should exist. Although CRA provided explanations for some missing records, the OIC concluded that the initial search was not reasonable. Consequently, CRA conducted a second search and confirmed the existence of further responsive records. The Commissioner ordered CRA to complete the retrieval and processing of all responsive records and provide a new response within 60 business days. The complaint was found to be well founded, and CRA agreed to implement the order.
The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request forthwith.
The Information Commissioner ordered National Defence to provide a complete response to the access request no later than 60 business days following the date of the final report.
The complainant alleged that Canada Post improperly withheld information under subsections 19(1) and 18.1(1), and paragraphs 21(1)(a) and 21(1)(b) of the Access to Information Act, and also failed to conduct a reasonable search for records related to changes in Iqaluit's mailing service. During the investigation, Canada Post disclosed some information previously withheld under these provisions and the complainant narrowed the focus to financial information withheld under subsection 18.1(1) and the reasonable search allegation. The Commissioner found that Canada Post failed to provide sufficient evidence to justify withholding information under subsection 18.1(1), particularly regarding whether it constituted a trade secret or fell under the general administration exception of subsection 18.1(2). Furthermore, Canada Post did not provide adequate representations to demonstrate that a reasonable search for records had been conducted. Consequently, the Commissioner ordered Canada Post to disclose the information on pages 175-182 and to conduct a new search for responsive records. Canada Post notified the Commissioner that it would implement the order.
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