5824-00495 — Canada Post
The complainant alleged that Canada Post improperly withheld records concerning decisions to change mailing services in Iqaluit, citing personal information, trade secrets, and advice/deliberation exemptions. The complainant also questioned the thoroughness of Canada Post's search for records. The Information Commissioner found that Canada Post failed to justify withholding records under subsection 18.1(1) and did not demonstrate a reasonable search was conducted. Consequently, the Commissioner ordered Canada Post to disclose specific information and conduct a new search.
- Justification for withholding records under subsection 18.1(1)
- Applicability of subsection 18.1(2) exceptions
- Reasonableness of Canada Post's search for records
- Burden of proof on the institution to justify exemptions
Complaint well founded — disclosure ordered and new search required
Canada Post failed to provide sufficient evidence to justify withholding records under subsection 18.1(1) and did not demonstrate that the information did not fall under the general administration exception in subsection 18.1(2). Furthermore, Canada Post failed to provide adequate evidence of a reasonable search for records.
AI-generated summary for reference only. Always verify against the official decision ↗
Canada Post was ordered to disclose specific information and conduct a new search for responsive records.
- s.19(1) ATIA
- s.18.1(1) ATIA
- s.21(1)(a) ATIA
- s.21(1)(b) ATIA
- s.30(1)(a) ATIA
- s.18.1(2) ATIA
This is an informational summary and not legal advice.