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Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

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Jurisdiction

Federal (Canada)Ontario British Columbia Alberta Saskatchewan Manitoba Quebec Nova Scotia New Brunswick Prince Edward Island Newfoundland and Labrador Yukon Northwest Territories Nunavut

Federal (Canada)Access to Information ActNot well-founded

Federal (Canada) flag

Mar 25, 20245822-05417Indexed Jun 30, 2026

5822-05417 — Canada Border Services Agency

Canada Border Services Agency

The complainant alleged that the Canada Border Services Agency (CBSA) failed to conduct a reasonable search for records in response to an access request concerning cybersecurity and data breach risks associated with the ArriveCan application. The complainant specifically questioned the absence of information related to named companies and expenses. The Office of the Information Commissioner (OIC) investigated by reviewing CBSA's search efforts, including the program areas tasked and the search parameters. The OIC found that the Office of Primary Interest (OPI) most likely to hold relevant records, the Information, Science and Technology Branch, had searched appropriate repositories and provided 896 pages of documents for processing. Based on this, the Commissioner concluded that CBSA conducted a reasonable search. The complaint was therefore deemed not well founded.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 21, 20245822-04100Indexed Apr 21, 2026

Health Canada, 5822-04100

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 60th business day after receipt of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 21, 20245823-00984Indexed Apr 21, 2026

Health Canada, 5823-00984

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 36th business day after receipt of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 20, 20245823-00565Indexed Apr 21, 2026

Health Canada, 5823-00565

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 60th business day following receipt of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 20, 20245822-05404Indexed Apr 21, 2026

Privy Council Office, 5822-05404

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request by June 11, 2024.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 19, 20245823-02722Indexed Apr 21, 2026

Library and Archives Canada, 5823-02722

The Information Commissioner ordered Library and Archives Canada to provide a final response to the access request no later than 72 business days after the date of the final report

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 19, 20245822-06718Indexed Apr 21, 2026

Health Canada, 5822-06718

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than the 36th business day following receipt of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 19, 20245821-06462Indexed Apr 21, 2026

Library and Archives Canada, 5821-06462

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 72 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 19, 20245821-06463Indexed Apr 21, 2026

Library and Archives Canada, 5821-06463

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 72 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 15, 20245821-00684Indexed Apr 21, 2026

Library and Archives Canada, 5821-00684

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 15, 20245821-04193Indexed Apr 21, 2026

Library and Archives Canada, 5821-04193

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 15, 20245822-06651Indexed Apr 21, 2026

Library and Archives Canada, 5822-06651

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 15, 20245821-04195Indexed Apr 21, 2026

Library and Archives Canada, 5821-04195

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 72 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 15, 20245821-00829Indexed Apr 21, 2026

Library and Archives Canada, 5821-00829

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 72 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)

Federal (Canada) flag

Mar 15, 20245821-06460Indexed Apr 21, 2026

Library and Archives Canada, 5821-06460

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 72 business days following the date of the final report.

How outcomes work

Federal rulings come from two regulators with different statutory authority — outcome filters cover both.

OIC Order (ATIA s.36.1, binding) — Since June 2019 (Bill C-58) the Information Commissioner can issue binding orders requiring disclosure or reconsideration. Enforceable after 31/41 business days unless reviewed by the Federal Court (s.41).

Well-Founded — finding that the complaint is well-founded. For OIC: ATIA s.37(1)(a) finding (may be paired with a s.36.1 order). For OPC: Privacy Act s.35(1) / PIPEDA s.13(1) advisory finding — recommendations only, no binding order-making power. Includes well-founded, well-founded & resolved, well-founded & conditionally resolved, well-founded & unresolved.

Not Well-Founded — no contravention found.

s.6.1 Application— the OIC's response to a head's application for authorization to refuse a frivolous, vexatious, or bad-faith access request. Granted = institution may refuse; Denied = institution must respond.

Settled / Resolved / Early-resolved — OPC matter resolved during or before formal findings without a contravention finding.

Declined to investigate / No jurisdiction — Procedural close (Privacy Act s.34, PIPEDA discretion, or scope outside the Acts).

References: ATIA s.36.1 · OPC disposition definitions

About this archive

Condita Research is the authoritative record of Canadian privacy & access-to-information decisions from federal, provincial, and territorial commissioners. Each decision includes an AI-generated plain-language summary — always verify against the official source document.