The catalogue

Canadian privacy & access decisions

The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.

1,329 decisions matching
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 9, 20265825-02488Indexed Jun 5, 2026

Canadian Heritage, 5825-02488

The Information Commissioner ordered Canadian Heritage to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canadian Heritage, 5825-02488

Feb 9, 20265825-02488

The Information Commissioner ordered Canadian Heritage to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 9, 20265825-01633Indexed Jun 5, 2026

Crown-Indigenous Relations and Northern Affairs Canada, 5825-01633

The Information Commissioner ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Crown-Indigenous Relations and Northern Affairs Canada, 5825-01633

Feb 9, 20265825-01633

The Information Commissioner ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 6, 20265825-02988Indexed Jun 5, 2026

Transport Canada, 5825-02988

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than April 23, 2026.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Transport Canada, 5825-02988

Feb 6, 20265825-02988

The Information Commissioner ordered Transport Canada to provide a complete response to the access request no later than April 23, 2026.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 5, 20265825-01808Indexed Jun 5, 2026

Department of Justice Canada, 5825-01808

The Information Commissioner ordered Department of Justice Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Department of Justice Canada, 5825-01808

Feb 5, 20265825-01808

The Information Commissioner ordered Department of Justice Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 3, 20265825-02781Indexed Jun 5, 2026

Veterans Affairs Canada, 5825-02781

The Information Commissioner ordered Veterans Affairs Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Veterans Affairs Canada, 5825-02781

Feb 3, 20265825-02781

The Information Commissioner ordered Veterans Affairs Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActWell-founded
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Feb 2, 20265824-03595Indexed Jun 30, 2026

Public Services and Procurement Canada (Re), 2026 OIC 12

Public Services and Procurement Canada

The complainant alleged that Public Services and Procurement Canada (PSPC) took an unreasonable extension of time under subsection 9(1) of the Access to Information Act to respond to a request for documents related to parliamentary consideration of ArriveCAN. The OIC investigated two allegations: that the extension was unreasonable (s.30(1)(c)) and that it did not meet the requirements of section 9 (s.30(1)(a)). PSPC had extended the response time by 600 days under paragraph 9(1)(a) for volume of records and 150 days under paragraph 9(1)(b) for consultations. The OIC found that the extension under 9(1)(a) was reasonable due to the large volume of records and potential interference with operations. However, the OIC determined that the 150-day extension under 9(1)(b) was not reasonable because PSPC relied primarily on service standards rather than a genuine assessment of the actual time required for consultations. Consequently, the OIC concluded that PSPC was deemed to have refused access under subsection 10(3) and ordered PSPC to provide a complete response by June 1, 2026, also recommending interim releases for non-consultation documents. PSPC agreed to implement the order and recommendation.

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Access to Information ActWell-founded

Public Services and Procurement Canada (Re), 2026 OIC 12

Feb 2, 20265824-03595
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Public Services and Procurement Canada (PSPC) took an unreasonable extension of time under subsection 9(1) of the Access to Information Act to respond to a request for documents related to parliamentary consideration of ArriveCAN. The OIC investigated two allegations: that the extension was unreasonable (s.30(1)(c)) and that it did not meet the requirements of section 9 (s.30(1)(a)). PSPC had extended the response time by 600 days under paragraph 9(1)(a) for volume of records and 150 days under paragraph 9(1)(b) for consultations. The OIC found that the extension under 9(1)(a) was reasonable due to the large volume of records and potential interference with operations. However, the OIC determined that the 150-day extension under 9(1)(b) was not reasonable because PSPC relied primarily on service standards rather than a genuine assessment of the actual time required for consultations. Consequently, the OIC concluded that PSPC was deemed to have refused access under subsection 10(3) and ordered PSPC to provide a complete response by June 1, 2026, also recommending interim releases for non-consultation documents. PSPC agreed to implement the order and recommendation.

Key Issues
  • Whether the extension of time taken under subsection 9(1) was unreasonable (s.30(1)(c))
  • Whether the extension of time taken met the requirements of section 9 (s.30(1)(a))
  • Whether the request was for a large number of records under paragraph 9(1)(a)
  • Whether meeting the 30-day deadline would unreasonably interfere with the institution’s operations under paragraph 9(1)(a)
  • Whether the extension of time under paragraph 9(1)(a) was for a reasonable period
  • Whether consultations were necessary under paragraph 9(1)(b)
  • Whether consultations could reasonably be completed within 30 days under paragraph 9(1)(b)
  • Whether the extension of time under paragraph 9(1)(b) was for a reasonable period
  • Whether PSPC was deemed to have refused access pursuant to subsection 10(3)
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 30, 20265825-00024Indexed Apr 21, 2026

Library and Archives Canada, 5825-00024

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Library and Archives Canada, 5825-00024

Jan 30, 20265825-00024

The Information Commissioner ordered Library and Archives Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 28, 20265825-02529Indexed Apr 21, 2026

Indigenous Services Canada, 5825-02529

The Information Commissioner ordered Indigenous Services Canada to provide a complete response to the access request no later than June 30, 2026.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Indigenous Services Canada, 5825-02529

Jan 28, 20265825-02529

The Information Commissioner ordered Indigenous Services Canada to provide a complete response to the access request no later than June 30, 2026.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 28, 20265825-02387Indexed Apr 21, 2026

Crown-Indigenous Relations and Northern Affairs Canada, 5825-02387

The Information Commissioner ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Crown-Indigenous Relations and Northern Affairs Canada, 5825-02387

Jan 28, 20265825-02387

The Information Commissioner ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 28, 20265825-02123Indexed Apr 21, 2026

Privy Council Office, 5825-02123

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5825-02123

Jan 28, 20265825-02123

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 28, 20265825-02122Indexed Apr 21, 2026

Privy Council Office, 5825-02122

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5825-02122

Jan 28, 20265825-02122

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 27, 20265825-02156Indexed Apr 21, 2026

Crown-Indigenous Relations and Northern Affairs Canada, 5825-02156

The Information Commissioner ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Crown-Indigenous Relations and Northern Affairs Canada, 5825-02156

Jan 27, 20265825-02156

The Information Commissioner ordered Crown-Indigenous Relations and Northern Affairs Canada to provide a complete response to the access request no later than 36 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 27, 20265825-03050Indexed Apr 21, 2026

Communications Security Establishment Canada, 5825-03050

The Information Commissioner ordered Communications Security Establishment Canada to provide a complete response to the access request no later than 36 business days following the date of the final report

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Communications Security Establishment Canada, 5825-03050

Jan 27, 20265825-03050

The Information Commissioner ordered Communications Security Establishment Canada to provide a complete response to the access request no later than 36 business days following the date of the final report

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 27, 20265825-02547Indexed Apr 21, 2026

Health Canada, 5825-02547

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5825-02547

Jan 27, 20265825-02547

The Information Commissioner ordered Health Canada to provide a complete response to the access request no later than 60 business days following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jan 27, 20265824-04270Indexed Apr 21, 2026

Global Affairs Canada, 5824-04270

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than 90 business days following the date of this final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5824-04270

Jan 27, 20265824-04270

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request no later than 90 business days following the date of this final report.