
2015 QCCAI 303 — SSQ, société d'assurance-vie inc.
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An individual complained that a real estate management company failed to obtain consent for the collection of his personal information through video surveillance at a shopping mall. The complainant alleged inadequate signage and over-collection of his information when a camera was focused on him. The company responded by posting new signage and providing additional training to staff. The Office of the Privacy Commissioner discontinued the investigation, finding the company’s response to be fair and reasonable.

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