Federal (Canada) privacy & access decisions

In 2015-2016, the Commissioner conducted a systemic investigation into Parks Canada's approach to processing access to information requests. The investigation highlighted the importance of collaboration between institutions and the Commissioner to achieve positive systemic changes for access rights. This case illustrated how an institution's engagement during an investigation could lead to improvements in its access to information practices. The Commissioner's findings focused on the institution's overall approach rather than specific exemptions or individual complaints. The outcome emphasized the benefits of leadership and cooperation in addressing systemic issues related to access to information.

• Parks Canada's approach to processing access requests
• Systemic issues in access to information practices