Federal (Canada)Access to Information ActSystemic Investigation

The importance of leadership

Organization: Parks Canada
Plain-language brief

In 2015-2016, the Commissioner conducted a systemic investigation into Parks Canada's approach to processing access to information requests. The investigation highlighted the importance of collaboration between institutions and the Commissioner to achieve positive systemic changes for access rights. This case illustrated how an institution's engagement during an investigation could lead to improvements in its access to information practices. The Commissioner's findings focused on the institution's overall approach rather than specific exemptions or individual complaints. The outcome emphasized the benefits of leadership and cooperation in addressing systemic issues related to access to information.

Key issues
  1. 1Parks Canada's approach to processing access requests
  2. 2Systemic issues in access to information practices
Outcome breakdownFavours: Institution
  • Systemic investigation: Parks Canada's approach to processing requests investigated
  • Institutional engagement: Engagement led to improved practices
  • Systemic issues: Benefits of leadership and cooperation highlighted
Outcome

Systemic investigation completed, leading to positive changes

Reasoning

The investigation was completed, and the institution's collaboration resulted in positive systemic changes, indicating a resolution of the identified issues.

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Decision notes
Recommended action / remedy

The investigation led to positive systemic changes in Parks Canada's approach to processing access requests.

Statutes considered
  • s.30(1)(f) ATIA

This summary is for informational purposes only and does not constitute legal advice.

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