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Federal (Canada) privacy & access decisions

Browse privacy decisions from Federal (Canada) — each with an AI-generated plain-language summary for every ruling.

1,316 decisions matching

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canadian Security Intelligence Service, 5824-01966

Feb 28, 20255824-01966

The OIC ordered Canadian Security Intelligence Service to provide a complete response to the access request no later than March 10, 2025..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 27, 20255823-04593

Canada Revenue Agency, 5823-04593

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than March 31, 2026..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5823-04593

Feb 27, 20255823-04593

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than March 31, 2026..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 27, 20255824-00884

Canadian Food Inspection Agency, 5824-00884

The OIC ordered Canadian Food Inspection Agency to provide a complete response to the access request no later than January 18, 2028..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canadian Food Inspection Agency, 5824-00884

Feb 27, 20255824-00884

The OIC ordered Canadian Food Inspection Agency to provide a complete response to the access request no later than January 18, 2028..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 27, 20255823-04538

Canada Revenue Agency, 5823-04538

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than on the 60th day following the date of my final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5823-04538

Feb 27, 20255823-04538

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than on the 60th day following the date of my final report..

Federal (Canada)Access to Information ActWell-founded
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Feb 27, 20255819-02883

5819-02883 — Environment and Climate Change Canada

Environment and Climate Change Canada

The complainant alleged that Environment and Climate Change Canada (ECCC) improperly withheld records related to Taseko Mines Limited’s New Prosperity Project under several exemptions in the Access to Information Act. The Information Commissioner found that ECCC failed to demonstrate that information withheld under paragraphs 20(1)(d) (negotiations by a third party), 21(1)(a) (advice or recommendations), and 21(1)(b) (accounts of consultations or deliberations) met the exemption criteria, and that certain information claimed under section 23 (solicitor-client privilege) did not qualify. ECCC has agreed to comply with the order to disclose the specified information. The complaint was found to be well founded.

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Access to Information ActWell-founded

5819-02883 — Environment and Climate Change Canada

Feb 27, 20255819-02883
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Environment and Climate Change Canada (ECCC) improperly withheld records related to Taseko Mines Limited’s New Prosperity Project under several exemptions in the Access to Information Act. The Information Commissioner found that ECCC failed to demonstrate that information withheld under paragraphs 20(1)(d) (negotiations by a third party), 21(1)(a) (advice or recommendations), and 21(1)(b) (accounts of consultations or deliberations) met the exemption criteria, and that certain information claimed under section 23 (solicitor-client privilege) did not qualify. ECCC has agreed to comply with the order to disclose the specified information. The complaint was found to be well founded.

Key Issues
  • Whether information withheld under paragraph 20(1)(d) interfered with third-party negotiations
  • Whether information withheld under paragraph 21(1)(a) constituted advice or recommendations
  • Whether information withheld under paragraph 21(1)(b) constituted accounts of consultations or deliberations
  • Whether information withheld under section 23 met the criteria for solicitor-client or litigation privilege
Federal (Canada)Access to Information ActWell-founded
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Feb 27, 20255819-05773

5819-05773 — Public Services and Procurement Canada

Public Services and Procurement Canada

The complainant alleged that Public Services and Procurement Canada (PSPC) improperly withheld records concerning the negotiation of a 1991 lease under section 23 of the Access to Information Act, citing solicitor-client and litigation privilege. PSPC applied these exemptions broadly to 96,781 pages of records. The Information Commissioner found that while some information qualified for solicitor-client privilege, PSPC failed to demonstrate that any information met the criteria for litigation privilege. Furthermore, PSPC did not reasonably exercise its discretion in withholding information and failed to perform severance as required by section 25.

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Access to Information ActWell-founded

5819-05773 — Public Services and Procurement Canada

Feb 27, 20255819-05773
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Public Services and Procurement Canada (PSPC) improperly withheld records concerning the negotiation of a 1991 lease under section 23 of the Access to Information Act, citing solicitor-client and litigation privilege. PSPC applied these exemptions broadly to 96,781 pages of records. The Information Commissioner found that while some information qualified for solicitor-client privilege, PSPC failed to demonstrate that any information met the criteria for litigation privilege. Furthermore, PSPC did not reasonably exercise its discretion in withholding information and failed to perform severance as required by section 25.

Key Issues
  • Application of section 23 (solicitor-client and litigation privilege)
  • Application of section 25 (severance)
  • Reasonableness of the institution's exercise of discretion
  • Burden of proof on the institution to justify exemptions
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 27, 20255823-03156

Public Services and Procurement Canada, 5823-03156

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible and no later than October 31, 2025..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5823-03156

Feb 27, 20255823-03156

The OIC ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible and no later than October 31, 2025..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 27, 20255824-01988

National Defence, 5824-01988

The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

National Defence, 5824-01988

Feb 27, 20255824-01988

The OIC ordered National Defence to provide a complete response to the access request no later than 36 business days following the date of the final report..

Federal (Canada)Access to Information ActWell-founded
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Feb 26, 20255823-04210

5823-04210 — Canada Border Services Agency

Canada Border Services Agency

The complainant alleged that the Canada Border Services Agency (CBSA) did not conduct a reasonable search for Microsoft Teams messages related to ArriveCAN. CBSA's policy retains these messages for only 30 days, but an administrative error delayed the processing of the request beyond this period, leading officials to believe no records existed. Although CBSA later found one relevant record in its corporate repositories during the investigation, the initial delay meant a reasonable search was not conducted at the time of the request. The complaint was found to be well founded.

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Access to Information ActWell-founded

5823-04210 — Canada Border Services Agency

Feb 26, 20255823-04210
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Canada Border Services Agency (CBSA) did not conduct a reasonable search for Microsoft Teams messages related to ArriveCAN. CBSA's policy retains these messages for only 30 days, but an administrative error delayed the processing of the request beyond this period, leading officials to believe no records existed. Although CBSA later found one relevant record in its corporate repositories during the investigation, the initial delay meant a reasonable search was not conducted at the time of the request. The complaint was found to be well founded.

Key Issues
  • Reasonableness of the search conducted by the institution
  • Timeliness of request processing
  • Impact of administrative errors on the right of access
  • Proper retention and retrieval of electronic records

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canadian Radio-Television and Telecommunications Commission, 5824-01624

Feb 25, 20255824-01624

The OIC ordered Canadian Radio-Television and Telecommunications Commission to provide a complete response to the access request no later than the 60th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 21, 20255824-02283

Canadian Security Intelligence Service, 5824-02283

The OIC ordered Canadian Security Intelligence Service to provide a complete response to the access request no later than 36 business days after the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canadian Security Intelligence Service, 5824-02283

Feb 21, 20255824-02283

The OIC ordered Canadian Security Intelligence Service to provide a complete response to the access request no later than 36 business days after the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 20, 20255822-03430

Canada Border Services Agency, 5822-03430

The OIC ordered Canada Border Services Agency to provide a complete response to the access request within 36 business days following the date of my final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Border Services Agency, 5822-03430

Feb 20, 20255822-03430

The OIC ordered Canada Border Services Agency to provide a complete response to the access request within 36 business days following the date of my final report..

Federal (Canada)Access to Information ActWell-founded
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Feb 19, 20255823-00735

5823-00735 — Transport Canada and Canadian Pacific Railway Company and Canadian National Railway Company

Transport Canada

The complainant alleged that Transport Canada improperly withheld information related to rail workplace fatality investigation reports. The request was for copies of all such reports completed since January 2000. The Information Commissioner found that Transport Canada failed to demonstrate that the exemptions for personal information (s.19) and third-party commercial/financial/technical information (s.20) were properly applied in all instances. Specifically, Transport Canada did not reasonably exercise its discretion regarding publicly available personal information and failed to justify withholding certain third-party information.

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Access to Information ActWell-founded

5823-00735 — Transport Canada and Canadian Pacific Railway Company and Canadian National Railway Company

Feb 19, 20255823-00735
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Transport Canada improperly withheld information related to rail workplace fatality investigation reports. The request was for copies of all such reports completed since January 2000. The Information Commissioner found that Transport Canada failed to demonstrate that the exemptions for personal information (s.19) and third-party commercial/financial/technical information (s.20) were properly applied in all instances. Specifically, Transport Canada did not reasonably exercise its discretion regarding publicly available personal information and failed to justify withholding certain third-party information.

Key Issues
  • Proper application of the personal information exemption (s.19 ATIA)
  • Proper application of the third-party commercial, financial, or technical information exemption (s.20(1)(b) ATIA)
  • Proper application of the third-party financial impact or competitive harm exemption (s.20(1)(c) ATIA)
  • Reasonable exercise of discretion by the institution
Federal (Canada)Access to Information ActWell-founded
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Feb 19, 20255824-01345

5824-01345 — Health Canada and Canadian Automobile Association and Canadian Institute of Planners

Health Canada

The complainant alleged that Health Canada improperly withheld information related to campfires and air quality, citing exemptions for personal information and financial impact on third parties. Health Canada initially withheld names and short texts about third parties under the financial impact exemption. However, the third parties did not provide evidence of material financial harm, and one explicitly stated disclosure would not cause harm. The Information Commissioner found the complaint well-founded, ordering Health Canada to disclose the withheld information.

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Access to Information ActWell-founded

5824-01345 — Health Canada and Canadian Automobile Association and Canadian Institute of Planners

Feb 19, 20255824-01345
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Health Canada improperly withheld information related to campfires and air quality, citing exemptions for personal information and financial impact on third parties. Health Canada initially withheld names and short texts about third parties under the financial impact exemption. However, the third parties did not provide evidence of material financial harm, and one explicitly stated disclosure would not cause harm. The Information Commissioner found the complaint well-founded, ordering Health Canada to disclose the withheld information.

Key Issues
  • Whether information withheld under paragraph 20(1)(c) met the requirements of the exemption.
  • Whether third parties demonstrated a material financial impact or harm to their competitive position.
  • Whether disclosure was in the public interest and outweighed potential harm.
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Feb 19, 20255823-03495

Public Service Commission of Canada, 5823-03495

The OIC ordered Public Service Commission of Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Service Commission of Canada, 5823-03495

Feb 19, 20255823-03495

The OIC ordered Public Service Commission of Canada to provide a complete response to the access request no later than the 36th business day following the date of the final report.