The comprehensive archive of federal, provincial, and territorial commissioner decisions — each with a plain-language summary.
The Information Commissioner ordered National Defence to Provide a complete response to the access request on the 36th business day following the date of the final report.
The Information Commissioner ordered Royal Canadian Mounted Police to Provide a complete response to the access request no later than the 36th business day after the date of the final report.
The Information Commissioner ordered Environment and Climate Change Canada to Provide a complete response to the access request no later than the 46th business day after receipt of the final report.
The Information Commissioner ordered Canada Revenue Agency to Provide a complete response to the access request no later than the 46th business day after receipt of the final report.
The Information Commissioner ordered Canada Revenue Agency to Provide a complete response to the access request as soon as possible, but no later than May 31, 2025.
The Information Commissioner ordered Public Services and Procurement Canada to Provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report.
The Information Commissioner ordered Export Development Canada to Provide a complete response to the access request on the 36thébusiness day following the date of the final report.
The Information Commissioner ordered Public Services and Procurement Canada to Provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report.
The Information Commissioner ordered Public Services and Procurement Canada to Provide a complete response to the access request as soon as possible, but no later than the 46th business day following the date of the final report.
The complainant alleged that the Public Health Agency of Canada (PHAC) did not conduct a reasonable search for records related to masks, requested under the Access to Information Act. PHAC initially stated no records existed as an employee deleted their entire email mailbox. During the investigation, PHAC conducted additional searches and found responsive records. The Commissioner found the complaints to be well-founded due to the initial inadequate search.
The complainant alleged that Public Safety Canada's 240-day extension to respond to an access request was unreasonable. The request was for correspondence between Public Safety and the RCMP in May 2022. Public Safety could not justify the lengthy extension, as the volume of records was not large and the RCMP's consultation timeline was based on service standards rather than record complexity. The Information Commissioner found the extension invalid, deeming the delay a refusal of access.
The Information Commissioner ordered Canada Revenue Agency to Provide a complete response to the access request as soon as possible, but no later than September 30, 2023.
The Information Commissioner ordered Public Safety Canada to Provide a complete response to the access request on the 36th business day following the date of the final report.
The complainant alleged that Public Services and Procurement Canada (PSPC) failed to respond to an access request for records concerning the procurement of new handguns for the military within the 30-day time limit. PSPC did not respond by the due date of July 5, 2021, and cited backlogs, operational challenges, and staffing issues for the delay. The Information Commissioner found the complaint well-founded, noting that these reasons do not absolve PSPC of its statutory obligation.
The Information Commissioner ordered Employment and Social Development Canada to Provide a complete response to the access request no later than 10 days after the order takes effect.
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