BreachOfPrivacy

Canadian Privacy Decisions

The comprehensive archive of Canadian privacy decisions from federal, provincial, and territorial commissioners — with AI-summarized plain-language summaries for every decision.

300 decisions matching
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
May 5, 20235821-05606· Indexed Apr 21, 2026

Canada Border Services Agency, 5821-05606

The OIC ordered Canada Border Services Agency to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Border Services Agency, 5821-05606

May 5, 20235821-05606

The OIC ordered Canada Border Services Agency to provide a complete response to the access request on the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
May 3, 20235822-02286· Indexed Apr 21, 2026

Environment and Climate Change Canada, 5822-02286

The OIC ordered Environment and Climate Change Canada to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Environment and Climate Change Canada, 5822-02286

May 3, 20235822-02286

The OIC ordered Environment and Climate Change Canada to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
May 3, 20235821-01682· Indexed Apr 21, 2026

Health Canada, 5821-01682

The OIC ordered Health Canada to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Health Canada, 5821-01682

May 3, 20235821-01682

The OIC ordered Health Canada to provide a complete response to the access request no later than the 46th business day after receipt of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
May 2, 20235822-03041· Indexed Apr 21, 2026

Transport Canada, 5822-03041

The OIC ordered Transport Canada to provide a complete response to the access request on the 36th business day after the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Transport Canada, 5822-03041

May 2, 20235822-03041

The OIC ordered Transport Canada to provide a complete response to the access request on the 36th business day after the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
May 1, 20235822-06417· Indexed Apr 21, 2026

Canada Revenue Agency, 5822-06417

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day after receipt of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5822-06417

May 1, 20235822-06417

The OIC ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day after receipt of the final report..

Federal (Canada)Privacy ActWell-founded
Apr 24, 2023· Indexed Apr 12, 2026

CBSA’s use of commercial genetic genealogy in a deportation case contravenes the Privacy Act

Canada Border Services Agency (CBSA)

The Office of the Privacy Commissioner of Canada (OPC) investigated a complaint that the Canada Border Services Agency (CBSA) contravened the Privacy Act by collecting and using DNA from a complainant for genetic genealogy analysis to determine his nationality for deportation purposes. The OPC found that the CBSA contravened the Act by failing to obtain valid authorization for the indirect collection of the complainant's genetic information from FamilyTreeDNA (FTDNA), by improperly disclosing his personal information to other FTDNA users, and by failing to adequately describe the collection of relatives' genetic information in its public notices (PIBs).

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Privacy ActWell-founded

CBSA’s use of commercial genetic genealogy in a deportation case contravenes the Privacy Act

Apr 24, 2023
Adjudicator: Philippe Dufresne
Plain-Language Summary

The Office of the Privacy Commissioner of Canada (OPC) investigated a complaint that the Canada Border Services Agency (CBSA) contravened the Privacy Act by collecting and using DNA from a complainant for genetic genealogy analysis to determine his nationality for deportation purposes. The OPC found that the CBSA contravened the Act by failing to obtain valid authorization for the indirect collection of the complainant's genetic information from FamilyTreeDNA (FTDNA), by improperly disclosing his personal information to other FTDNA users, and by failing to adequately describe the collection of relatives' genetic information in its public notices (PIBs).

Key Issues
  • Was the CBSA's collection of genetic genealogy information directly related to its operations?
  • Was the authorization for indirect collection from FTDNA valid?
  • Did incidental disclosures of personal information contravene the Act?
  • Were the transparency obligations under Section 11 met?
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Apr 18, 20235821-04829· Indexed Apr 21, 2026

Environment and Climate Change Canada, 5821-04829

The OIC ordered Environment and Climate Change Canada to provide a complete response to the access request as soon as possible, but no later than the 36th business day after the issuance of this final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Environment and Climate Change Canada, 5821-04829

Apr 18, 20235821-04829

The OIC ordered Environment and Climate Change Canada to provide a complete response to the access request as soon as possible, but no later than the 36th business day after the issuance of this final report..

Federal (Canada)Privacy ActWell-founded & resolved
Apr 13, 2023· Indexed Apr 12, 2026

Investigation of Correctional Service Canada’s collection and disclosure of an individual’s personal information from Facebook related to an employee’s 699-leave

Correctional Service Canada

The spouse of a Correctional Services Canada (CSC) employee complained that the employee's manager inappropriately collected personal information about them from their public Facebook page in relation to the employee's use of "Other leave with pay (699)". The OPC found that CSC contravened section 4 of the Privacy Act by collecting information that was not related directly to an operating program or activity of CSC. The OPC also noted that CSC's ATIP office incorrectly advised the complainant on how to raise a privacy concern.

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Privacy ActWell-founded & resolved

Investigation of Correctional Service Canada’s collection and disclosure of an individual’s personal information from Facebook related to an employee’s 699-leave

Apr 13, 2023
Adjudicator: Philippe Dufresne
Plain-Language Summary

The spouse of a Correctional Services Canada (CSC) employee complained that the employee's manager inappropriately collected personal information about them from their public Facebook page in relation to the employee's use of "Other leave with pay (699)". The OPC found that CSC contravened section 4 of the Privacy Act by collecting information that was not related directly to an operating program or activity of CSC. The OPC also noted that CSC's ATIP office incorrectly advised the complainant on how to raise a privacy concern.

Key Issues
  • Whether the collection of personal information from a public Facebook page was related directly to an operating program or activity of CSC.
  • Whether information collected from a public source is exempt from the collection provisions of the Privacy Act.
  • Whether CSC's ATIP office provided appropriate guidance to a member of the public wishing to raise a privacy concern.
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Apr 12, 20235822-03849· Indexed Apr 21, 2026

Canada Revenue Agency, 5822-03849

The OIC ordered Canada Revenue Agency to provide a complete response to the access request as soon as possible, but no later than July 15, 2023..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5822-03849

Apr 12, 20235822-03849

The OIC ordered Canada Revenue Agency to provide a complete response to the access request as soon as possible, but no later than July 15, 2023..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Apr 7, 20235820-00518· Indexed Apr 21, 2026

Transport Canada, 5820-00518

The OIC ordered Transport Canada to provide a complete response to the access request as soon as possible, but no later than the 36th business day after receipt of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Transport Canada, 5820-00518

Apr 7, 20235820-00518

The OIC ordered Transport Canada to provide a complete response to the access request as soon as possible, but no later than the 36th business day after receipt of the final report..

Federal (Canada)Access to Information ActWell-founded
Apr 6, 20235821-01350· Indexed Apr 21, 2026

5821-01350 — Transport Canada

Transport Canada

The complainant alleged that Transport Canada improperly withheld information regarding applications and Minimum Safe Manning Documents for the motor vessel Spirit of Vancouver Island, citing personal information and confidential third-party commercial/technical information exemptions. The Information Commissioner found that the personal information exemption was no longer at issue. While some information on page 50 met the criteria for the third-party emergency management plan exemption (paragraph 20(1)(b.1)), the Commissioner found that only the titles and headings of that document should be disclosed. The Commissioner also found that the third-party commercial/technical information exemption (paragraph 20(1)(b)) was not met for any of the remaining withheld information.

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Access to Information ActWell-founded

5821-01350 — Transport Canada

Apr 6, 20235821-01350
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Transport Canada improperly withheld information regarding applications and Minimum Safe Manning Documents for the motor vessel Spirit of Vancouver Island, citing personal information and confidential third-party commercial/technical information exemptions. The Information Commissioner found that the personal information exemption was no longer at issue. While some information on page 50 met the criteria for the third-party emergency management plan exemption (paragraph 20(1)(b.1)), the Commissioner found that only the titles and headings of that document should be disclosed. The Commissioner also found that the third-party commercial/technical information exemption (paragraph 20(1)(b)) was not met for any of the remaining withheld information.

Key Issues
  • Application of paragraph 20(1)(b.1) to emergency management plans
  • Application of paragraph 20(1)(b) to confidential third-party information
  • Whether Transport Canada properly exercised its discretion regarding disclosure
  • Whether the institution met the burden of proof for the exemptions
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 31, 20235821-03613· Indexed Apr 21, 2026

Privy Council Office, 5821-03613

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5821-03613

Mar 31, 20235821-03613

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 31, 20235820-01106· Indexed Apr 21, 2026

Privy Council Office, 5820-01106

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5820-01106

Mar 31, 20235820-01106

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 31, 20235822-02634· Indexed Apr 21, 2026

Privy Council Office, 5822-02634

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5822-02634

Mar 31, 20235822-02634

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
Mar 31, 20235821-06758· Indexed Apr 21, 2026

Privy Council Office, 5821-06758

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5821-06758

Mar 31, 20235821-06758

The OIC ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report..