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Federal (Canada) privacy & access decisions

Browse privacy decisions from Federal (Canada) — each with an AI-generated plain-language summary for every ruling.

283 decisions matching
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 16, 20235819-00502Indexed Apr 21, 2026

Privy Council Office, 5819-00502

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5819-00502

Aug 16, 20235819-00502

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 15, 20235822-04290Indexed Apr 21, 2026

Immigration and Refugee Board of Canada, 5822-04290

The Information Commissioner ordered Immigration and Refugee Board of Canada to provide a complete response to the access request as soon as possible but no later than on the 60th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Immigration and Refugee Board of Canada, 5822-04290

Aug 15, 20235822-04290

The Information Commissioner ordered Immigration and Refugee Board of Canada to provide a complete response to the access request as soon as possible but no later than on the 60th business day following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 8, 20235822-03402Indexed Apr 21, 2026

Global Affairs Canada, 5822-03402

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request on the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5822-03402

Aug 8, 20235822-03402

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request on the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActWell-founded
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Aug 8, 20235821-03240Indexed Jun 30, 2026

5821-03240 — Agriculture and Agri-Food Canada

Agriculture and Agri-Food Canada

The complainant alleged that Agriculture and Agri-Food Canada (AAFC) improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party information) of the Access to Information Act. The request sought communications with the National Farm Animal Care Council (NFACC) regarding a Five-Year Review Summary Report and proposed amendments to the Code of Practice for the Care and Handling of Pigs. During the investigation, AAFC disclosed some records, and the complainant narrowed the scope of the complaint. The Information Commissioner found that the information remaining under subsection 19(1) was properly withheld as personal information. However, the Commissioner determined that the information withheld under paragraph 20(1)(b) did not meet the criteria for exemption, specifically, it was not financial, commercial, scientific, or technical. The complaint was found to be well founded, and AAFC was ordered to disclose the information withheld under paragraph 20(1)(b). AAFC subsequently notified the Commissioner that it would not implement the order and intended to apply to the Federal Court.

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Access to Information ActWell-founded

5821-03240 — Agriculture and Agri-Food Canada

Aug 8, 20235821-03240
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that Agriculture and Agri-Food Canada (AAFC) improperly withheld information under subsection 19(1) (personal information) and paragraph 20(1)(b) (confidential third-party information) of the Access to Information Act. The request sought communications with the National Farm Animal Care Council (NFACC) regarding a Five-Year Review Summary Report and proposed amendments to the Code of Practice for the Care and Handling of Pigs. During the investigation, AAFC disclosed some records, and the complainant narrowed the scope of the complaint. The Information Commissioner found that the information remaining under subsection 19(1) was properly withheld as personal information. However, the Commissioner determined that the information withheld under paragraph 20(1)(b) did not meet the criteria for exemption, specifically, it was not financial, commercial, scientific, or technical. The complaint was found to be well founded, and AAFC was ordered to disclose the information withheld under paragraph 20(1)(b). AAFC subsequently notified the Commissioner that it would not implement the order and intended to apply to the Federal Court.

Key Issues
  • Whether records were under the control of the institution
  • Whether information met the criteria for exemption under s.19(1) ATIA (personal information)
  • Whether the institution reasonably exercised its discretion under s.19(2) ATIA
  • Whether information met the criteria for exemption under s.20(1)(b) ATIA (confidential third-party financial, commercial, scientific or technical information)
  • Whether the information was financial, commercial, scientific, or technical
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 8, 20235822-04636Indexed Apr 21, 2026

Global Affairs Canada, 5822-04636

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request on the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5822-04636

Aug 8, 20235822-04636

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request on the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActWell-founded
Federal (Canada) flag
Aug 8, 20235820-00897Indexed Jun 30, 2026

5820-00897 — Canada Mortgage and Housing Corporation

Canada Mortgage and Housing Corporation

The complainant alleged that the Canada Mortgage and Housing Corporation (CMHC) improperly withheld information under several sections of the Access to Information Act related to the Canada Mortgage Bonds (CMB) program and National Housing Act Mortgage-Backed Securities (NHA MBS) programs. During the investigation, CMHC disclosed some information previously withheld under paragraphs 18(a), 18(b), 21(1)(a), and 21(1)(b), citing the passage of time. The OIC found that CMHC appropriately applied paragraph 68(a) to exclude information available for purchase and that CMHC's application of paragraphs 18(a) and 21(1)(a) was justified, including a reasonable exercise of discretion. However, CMHC failed to demonstrate that the information withheld under paragraph 20(1)(b) met the exemption's requirements, particularly because the relevant third parties (Cornerstone and AKA) did not provide representations to support the claim. Consequently, the Information Commissioner ordered CMHC to disclose the information withheld under paragraph 20(1)(b). CMHC agreed to implement the order.

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Access to Information ActWell-founded

5820-00897 — Canada Mortgage and Housing Corporation

Aug 8, 20235820-00897
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Canada Mortgage and Housing Corporation (CMHC) improperly withheld information under several sections of the Access to Information Act related to the Canada Mortgage Bonds (CMB) program and National Housing Act Mortgage-Backed Securities (NHA MBS) programs. During the investigation, CMHC disclosed some information previously withheld under paragraphs 18(a), 18(b), 21(1)(a), and 21(1)(b), citing the passage of time. The OIC found that CMHC appropriately applied paragraph 68(a) to exclude information available for purchase and that CMHC's application of paragraphs 18(a) and 21(1)(a) was justified, including a reasonable exercise of discretion. However, CMHC failed to demonstrate that the information withheld under paragraph 20(1)(b) met the exemption's requirements, particularly because the relevant third parties (Cornerstone and AKA) did not provide representations to support the claim. Consequently, the Information Commissioner ordered CMHC to disclose the information withheld under paragraph 20(1)(b). CMHC agreed to implement the order.

Key Issues
  • Whether s.18(a) ATIA (government financial, commercial, scientific or technical information) was properly applied
  • Whether CMHC reasonably exercised its discretion under s.18(a) ATIA
  • Whether s.18(b) ATIA (competitive position of government institutions, negotiations by government institutions) was properly applied
  • Whether s.20(1)(a) ATIA (third-party trade secrets) was properly applied
  • Whether s.20(1)(b) ATIA (confidential third-party financial, commercial, scientific or technical information) was properly applied
  • Whether s.21(1)(a) ATIA (advice or recommendations) was properly applied
  • Whether CMHC reasonably exercised its discretion under s.21(1)(a) ATIA
  • Whether s.21(1)(b) ATIA (accounts of consultations or deliberations) was properly applied
  • Whether s.68(a) ATIA (material available for purchase) applied to exclude information
Federal (Canada)Access to Information ActWell-founded
Federal (Canada) flag
Aug 7, 20235820-04513Indexed Jun 30, 2026

5820-04513 — Social Sciences and Humanities Research Council of Canada and Memorial University of Newfoundland and Labrador

Social Sciences and Humanities Research Council of Canada

The complainant alleged that the Social Sciences and Humanities Research Council (SSHRC) improperly withheld information under paragraph 20(1)(b) of the Access to Information Act. The request sought records related to a virtual town hall meeting and other contacts between SSHRC and Memorial University of Newfoundland and Labrador (MUN) officials. SSHRC withheld technical information for WebEx meetings and data on MUN's application and success rates for SSHRC funding programs, citing confidentiality. The Commissioner found that while the WebEx access information was technical, neither SSHRC nor MUN demonstrated that it met the confidentiality criteria, particularly given the large number of potential attendees and lack of measures to prevent sharing. Furthermore, the Commissioner determined that MUN's application and success rates were not financial, commercial, scientific, or technical information, and SSHRC later confirmed some of this information was publicly available. Consequently, the Commissioner concluded that the information did not meet the requirements for exemption under paragraph 20(1)(b).

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Access to Information ActWell-founded

5820-04513 — Social Sciences and Humanities Research Council of Canada and Memorial University of Newfoundland and Labrador

Aug 7, 20235820-04513
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Social Sciences and Humanities Research Council (SSHRC) improperly withheld information under paragraph 20(1)(b) of the Access to Information Act. The request sought records related to a virtual town hall meeting and other contacts between SSHRC and Memorial University of Newfoundland and Labrador (MUN) officials. SSHRC withheld technical information for WebEx meetings and data on MUN's application and success rates for SSHRC funding programs, citing confidentiality. The Commissioner found that while the WebEx access information was technical, neither SSHRC nor MUN demonstrated that it met the confidentiality criteria, particularly given the large number of potential attendees and lack of measures to prevent sharing. Furthermore, the Commissioner determined that MUN's application and success rates were not financial, commercial, scientific, or technical information, and SSHRC later confirmed some of this information was publicly available. Consequently, the Commissioner concluded that the information did not meet the requirements for exemption under paragraph 20(1)(b).

Key Issues
  • Whether the withheld information is financial, commercial, scientific, or technical under s.20(1)(b) ATIA
  • Whether the WebEx access information is confidential under s.20(1)(b) ATIA
  • Whether MUN's application and success rates are confidential under s.20(1)(b) ATIA
  • Whether the information was consistently treated as confidential by the third party
  • Whether the relationship between the institution and third party was fostered for public benefit by confidential communication
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 3, 20235822-04776Indexed Apr 21, 2026

Global Affairs Canada, 5822-04776

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request on the 36th business day following the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Global Affairs Canada, 5822-04776

Aug 3, 20235822-04776

The Information Commissioner ordered Global Affairs Canada to provide a complete response to the access request on the 36th business day following the date of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 3, 20235820-02562Indexed Apr 21, 2026

Privy Council Office, 5820-02562

The Information Commissioner ordered Privy Council Office to 1.) provide the interim response of approximately 800 pages by August 29, 2023, and

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5820-02562

Aug 3, 20235820-02562

The Information Commissioner ordered Privy Council Office to 1.) provide the interim response of approximately 800 pages by August 29, 2023, and

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 3, 20235820-02277Indexed Apr 21, 2026

Privy Council Office, 5820-02277

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Privy Council Office, 5820-02277

Aug 3, 20235820-02277

The Information Commissioner ordered Privy Council Office to provide a complete response to the access request on the 36th business day following the date of the

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Aug 3, 20235822-06625Indexed Apr 21, 2026

National Defence, 5822-06625

The Information Commissioner ordered National Defence to provide a complete response to the access request no later than the 36th business day after the date of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

National Defence, 5822-06625

Aug 3, 20235822-06625

The Information Commissioner ordered National Defence to provide a complete response to the access request no later than the 36th business day after the date of the final report.

Federal (Canada)Access to Information ActWell-founded
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Aug 1, 20235822-00322Indexed Jun 30, 2026

5822-00322 — Canadian Institutes of Health Research

Canadian Institutes of Health Research

The complainant alleged that the Canadian Institutes of Health Research (CIHR) improperly withheld information under subsections 18(a), 19(1), and 20(1)(b) of the Access to Information Act, concerning an individual's role on the Pfizer Lyme Disease Advisory Board and their research project. During the investigation, the complainant narrowed the scope to three specific sections of records withheld under paragraph 20(1)(b). The OIC sought representations from the third party (Nominated Principal Investigator via Queen's University), who had no concerns with disclosure. CIHR subsequently conceded that the threshold for paragraph 20(1)(b) had not been met and indicated preparedness to release the information. The Commissioner found that the information at issue, describing aspects of a proposed research network, was not financial, commercial, scientific, or technical as required by paragraph 20(1)(b). Therefore, the Commissioner concluded that the exemption did not apply. The complaint was found to be well founded, and CIHR was ordered to disclose the information.

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Access to Information ActWell-founded

5822-00322 — Canadian Institutes of Health Research

Aug 1, 20235822-00322
Adjudicator: Caroline Maynard
Plain-Language Summary

The complainant alleged that the Canadian Institutes of Health Research (CIHR) improperly withheld information under subsections 18(a), 19(1), and 20(1)(b) of the Access to Information Act, concerning an individual's role on the Pfizer Lyme Disease Advisory Board and their research project. During the investigation, the complainant narrowed the scope to three specific sections of records withheld under paragraph 20(1)(b). The OIC sought representations from the third party (Nominated Principal Investigator via Queen's University), who had no concerns with disclosure. CIHR subsequently conceded that the threshold for paragraph 20(1)(b) had not been met and indicated preparedness to release the information. The Commissioner found that the information at issue, describing aspects of a proposed research network, was not financial, commercial, scientific, or technical as required by paragraph 20(1)(b). Therefore, the Commissioner concluded that the exemption did not apply. The complaint was found to be well founded, and CIHR was ordered to disclose the information.

Key Issues
  • Whether the withheld information was financial, commercial, scientific, or technical under s.20(1)(b) ATIA
  • Whether the information was confidential under s.20(1)(b) ATIA
  • Whether the information was supplied by a third party to a government institution under s.20(1)(b) ATIA
  • Whether the third party consistently treated the information as confidential under s.20(1)(b) ATIA
Federal (Canada)Access to Information Acts.6.1 Application Denied (must respond)
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Aug 1, 20232023 OIC 12Indexed Jun 30, 2026

Decision pursuant to 6.1, 2023 OIC 12

A federal institution

A federal institution applied to the Information Commissioner for approval to decline to act on two access to information requests, arguing they were vexatious and an abuse of the right of access under subsection 6.1(1) of the Access to Information Act. The institution claimed the requester submitted a high volume of requests, refused to narrow their scope, and engaged in intimidating communications, thereby diverting public resources and harassing the department. The Commissioner found that the institution failed to fulfill its duty to assist the requester under subsection 4(2.1) of the Act, as its communication was solely aimed at reducing scope without offering other assistance. Furthermore, the Commissioner determined that the institution did not provide clear and compelling evidence to support its claims that the requests were vexatious or an abuse of the right of access. The Commissioner denied the institution's application, requiring it to process the access requests.

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Access to Information Acts.6.1 Application Denied (must respond)

Decision pursuant to 6.1, 2023 OIC 12

Aug 1, 20232023 OIC 12
Adjudicator: Caroline Maynard
Plain-Language Summary

A federal institution applied to the Information Commissioner for approval to decline to act on two access to information requests, arguing they were vexatious and an abuse of the right of access under subsection 6.1(1) of the Access to Information Act. The institution claimed the requester submitted a high volume of requests, refused to narrow their scope, and engaged in intimidating communications, thereby diverting public resources and harassing the department. The Commissioner found that the institution failed to fulfill its duty to assist the requester under subsection 4(2.1) of the Act, as its communication was solely aimed at reducing scope without offering other assistance. Furthermore, the Commissioner determined that the institution did not provide clear and compelling evidence to support its claims that the requests were vexatious or an abuse of the right of access. The Commissioner denied the institution's application, requiring it to process the access requests.

Key Issues
  • Whether the institution fulfilled its duty to assist obligations under subsection 4(2.1) of the Act
  • Whether the access requests were vexatious under subsection 6.1(1) of the Act
  • Whether the access requests constituted an abuse of the right to make a request under subsection 6.1(1) of the Act
Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 25, 20235822-07678Indexed Apr 21, 2026

Public Services and Procurement Canada, 5822-07678

The Information Commissioner ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than 60 business days following receipt of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Public Services and Procurement Canada, 5822-07678

Jul 25, 20235822-07678

The Information Commissioner ordered Public Services and Procurement Canada to provide a complete response to the access request as soon as possible, but no later than 60 business days following receipt of the final report.

Federal (Canada)Access to Information ActOIC Order (ATIA s.36.1, binding)
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Jul 25, 20235822-07532Indexed Apr 21, 2026

Canada Revenue Agency, 5822-07532

The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day following receipt of the final report.

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Access to Information ActOIC Order (ATIA s.36.1, binding)

Canada Revenue Agency, 5822-07532

Jul 25, 20235822-07532

The Information Commissioner ordered Canada Revenue Agency to provide a complete response to the access request no later than the 36th business day following receipt of the final report.