PIPEDA Findings #2026-002: Joint Investigation of OpenAI OpCo, LLC
This joint investigation by privacy authorities across Canada found that OpenAI contravened privacy laws in its collection, use, and disclosure of personal information through its ChatGPT models GPT-3.5 and GPT-4. Specifically, the investigation found that OpenAI's collection of personal information from publicly accessible websites for training purposes was overbroad and inappropriate. The company also failed to obtain valid consent and be sufficiently transparent about its data practices. While OpenAI has since implemented new mitigation measures and committed to further improvements, some provincial authorities found the new measures insufficient to meet their specific legislative requirements.


Federal (Canada)
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Quebec
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Newfoundland and Labrador