Federal (Canada)Personal Information Protection and Electronic Documents ActWell-founded & resolved
May 22, 2014PIPEDA findings #2014-020· Indexed Apr 12, 2026
PIPEDA findings #2014-020: Videographer posts client’s wedding video on social media without consent
A videographer
An individual complained that a videographer hired to record her wedding shared her personal information without consent by posting the wedding video online for business promotion. The OPC found that using the video for promotional purposes was a commercial activity requiring consent, which the videographer had not obtained. Although the videographer initially disputed this, they eventually removed the video and agreed to include consent provisions in future contracts, leading to the complaint being resolved.


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