Federal (Canada) privacy & access decisions

Multiple complainants alleged that Globe24h.com collected, used, and disclosed their personal information without consent by republishing Canadian court and tribunal decisions and charging for removal. The OPC had previously investigated similar complaints against Globe24h.com and found them to be well-founded. Despite this, additional complaints continued to be received. The OPC decided to discontinue these new complaints under paragraph 12.2(1)(e) of PIPEDA, as the matter had already been the subject of a Commissioner's report. The OPC noted its continued interest in Globe24h.com's compliance and later participated in a Federal Court proceeding initiated by one of the original complainants. The Federal Court ultimately confirmed the OPC's findings and ordered Globe24h.com to remove the information and cease contravening PIPEDA, leading to the website's closure.

• Whether Globe24h.com collected, used, and disclosed personal information without consent
• Whether the Commissioner should discontinue investigation of additional complaints when the matter has already been reported on
• Whether the practices of Globe24h.com contravened PIPEDA