Federal (Canada) Privacy Decisions

An institution applied to the Information Commissioner seeking approval to decline an access request, arguing it was an abuse of the right to access information and vexatious. The institution also claimed it fulfilled its duty to assist the requester. The Commissioner found the institution did meet its duty to assist but failed to provide sufficient evidence that the request was an abuse of process or vexatious. Therefore, the application to decline the request was not granted.

• Whether the institution met its duty to assist the requester.
• Whether the access request constituted an abuse of the right to make a request.
• Whether the access request was vexatious.