Federal (Canada)Privacy ActWell-founded

Public Service school called upon to better protect confidentiality

Organization: Canada School of Public ServiceComplainant: An employee of the Canada School of Public Service
Plain-language brief

The Canada School of Public Service (the School) received a letter from the Public Sector Integrity Commissioner (PSIC) detailing allegations of wrongdoing against seven employees. The School then hand-delivered copies of this letter, which identified the seven individuals and the alleged wrongdoings, to each of the named employees. One of these employees complained to the OPC, alleging that the disclosure of his name via this letter violated the Privacy Act. The OPC found the complaint to be well-founded, concluding that the School had improperly disclosed personal information. Following the OPC's recommendations, the School developed new procedures to protect the confidentiality of information related to the Public Servants Disclosure Protection Act and a plan for addressing privacy breaches.

Key issues
  1. 1Whether the Canada School of Public Service disclosed personal information contrary to the Privacy Act by hand-delivering a letter from the Public Sector Integrity Commissioner to employees named in it
Outcome breakdownFavours: Applicant / complainant
  • Disclosure of personal information: Improper disclosure found
  • Privacy Act violation: Violation found
  • Remedial action: New procedures developed by institution
Outcome

Complaint well-founded — corrective measures implemented

Reasoning

The OPC found that the School's action of hand-delivering the PSIC letter, which contained personal information, constituted an unauthorized disclosure. The School subsequently implemented the OPC's recommendations to address the issue.

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Decision notes
Recommended action / remedy

The Canada School of Public Service developed procedures to ensure the confidentiality of information associated with the Public Servants Disclosure Protection Act and a plan for addressing privacy breaches.

This summary is informational only and not legal advice.

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