Psychiatric nurse forgets ex-inmate’s treatment file on bus
A former inmate complained after a psychiatric nurse employed by the Keele Community Correctional Centre left his treatment file on a bus. The OPC confirmed that the inmate's privacy had been breached and upheld the complaint as well-founded. The Centre, which falls under the jurisdiction of the Correctional Service of Canada, took appropriate corrective measures, including reminding the nurse of his duty to safeguard personal information and not to transport files unless encrypted.
- Duty to safeguard personal information
- Appropriate measures to prevent recurrence
Complaint well-founded - corrective measures taken
The investigation confirmed a breach of the complainant's privacy. The institution took appropriate corrective measures, including specific training and policy reminders, to prevent recurrence.
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The institution reminded the nurse of his duty to safeguard personal information and not to transport patient files from the office unless they are encrypted.
This summary is for informational purposes only and does not constitute legal advice.