BreachOfPrivacy
Decisions/Federal (Canada)/Privacy Act/Prison to put sensitive mail in envelopes after document intercepted
Office of the Privacy Commissioner of CanadaPrivacy ActWell-founded
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Prison to put sensitive mail in envelopes after document intercepted

Organization: Kent InstitutionComplainant: An inmate at Kent Institution
Decision: Nov 17, 2011Published: Nov 17, 2011

An inmate at Kent Institution complained after a 10-page National Parole Board decision concerning him was intercepted, photocopied, and circulated among other inmates. The OPC investigated and found that the disclosure violated the Privacy Act. Following the incident, Kent Institution implemented changes to its mail delivery process, including placing confidential documents in sealed envelopes.

  • Unauthorized disclosure of personal information
  • Adequacy of security measures for sensitive documents
  • Compliance with the Privacy Act

Complaint well-founded — corrective measures implemented

The investigation determined that the disclosure of the inmate's sensitive personal information to other inmates violated the Privacy Act. The institution implemented corrective measures to prevent future breaches.

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Recommended action / remedy

Prison officials implemented changes to the mail delivery process, now placing confidential documents in sealed envelopes.

Statutory provisions cited
  • Privacy Act

This summary is informational only and not legal advice.