Federal (Canada)Privacy ActNot well-founded

No proof Human Rights Commission accessed woman's Internet connection

Organization: Canadian Human Rights Commission (CHRC)Complainant: Anonymous applicant
Plain-language brief

A woman complained that the Canadian Human Rights Commission (CHRC) improperly collected and used her personal information by allegedly accessing her wireless Internet connection to post messages on a white supremacist website during an investigation. An Internet Service Provider, responding to a subpoena, linked an IP address associated with the alleged CHRC activity to the complainant. The OPC's investigation found no evidence that the CHRC collected, used, or disclosed any personal information about the complainant or was even aware of her prior to the tribunal hearing. Technological experts suggested the IP address association was a third-party mismatch. The complaint was found to be not well-founded.

Key issues
  1. 1Whether the Canadian Human Rights Commission improperly collected and used the complainant's personal information
  2. 2Whether the CHRC accessed the complainant's wireless Internet connection
  3. 3Whether an IP address can be considered personal information
Outcome breakdownFavours: Institution
  • Improper collection of personal information: No evidence found
  • Improper use of personal information: No evidence found
  • Improper disclosure of personal information: No evidence found
  • Complaint outcome: Not well-founded
Outcome

Complaint not well-founded

Reasoning

The OPC found no evidence that the CHRC collected, used, or disclosed the complainant's personal information, and technological experts suggested the IP address association was a mismatch.

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