No proof Human Rights Commission accessed woman's Internet connection

A woman complained that the Canadian Human Rights Commission (CHRC) improperly collected and used her personal information by accessing her wireless Internet connection to post messages to a website during an investigation. The Office found no evidence that the CHRC accessed the complainant's connection or collected any of her personal information. Technological experts suggested the association of the complainant's IP address to the CHRC was likely a mismatch by a third party.

• Whether the CHRC improperly collected and used the complainant's personal information by accessing her Internet connection.
• Whether an IP address constitutes personal information.
• Evidence of unauthorized access to personal information.