Investigation into IRCC’s search for records using modified wording

The complainant alleged that Immigration, Refugees and Citizenship Canada (IRCC) failed to disclose all records sought under the Privacy Act. The investigation found that IRCC did not initially conduct a reasonable search for records, particularly concerning visa cancellations and reissuing. However, IRCC subsequently expanded its search to include all relevant offices, and although no additional information was found, the OPC was satisfied that its obligations under the Act were met, resolving the complaint.

• Reasonableness of IRCC's search for records.
• Whether IRCC failed to disclose all responsive information.
• Adequacy of IRCC's search scope and tasked offices.