Investigation finds that RCMP handled polling appropriately - December 16, 2009
This investigation examined a complaint regarding the Royal Canadian Mounted Police's (RCMP) use and disclosure of personal information from the Canadian Firearms Program (CFP) database to a public opinion research firm, EKOS Research Associates Inc. The RCMP contracted EKOS to conduct a survey of firearms licensees to improve program administration and service delivery. The investigation reviewed the contract, security measures, and the survey process.
- Appropriateness of using personal information for a client-satisfaction survey.
- Compliance with contractual confidentiality and security provisions when disclosing information to a third-party contractor.
- Whether the use of information for the survey was consistent with the purpose for which it was originally collected.
Complaint not well-founded
The Commissioner found that the use of personal information for a client-satisfaction survey was consistent with the original purpose of collecting the data to administer the Firearms Act. Furthermore, the RCMP ensured appropriate confidentiality and security measures were in place through its contract with EKOS, which acted as an agent of the RCMP.
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- s. 3 Privacy Act
- s. 4 Privacy Act
- s. 7 Privacy Act
- s. 8 Privacy Act
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