BreachOfPrivacy
Decisions/Federal (Canada)/Privacy Act/Inmate Medical Details Openly Displayed
Office of the Privacy Commissioner of CanadaPrivacy ActWell-founded
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Inmate Medical Details Openly Displayed

Organization: Correctional Service of CanadaComplainant: An inmate
Decision: Oct 4, 2012Published: Oct 4, 2012

An inmate at a federal penitentiary complained that the Correctional Service of Canada contravened the Privacy Act by openly posting his and other inmates' medical appointment details, including names and offender numbers, to the general penitentiary population. The institution acknowledged the breach and agreed to cease posting lists, opting instead for individual notifications. However, they did not accept the recommendation to use only partial offender numbers for individual notifications.

  • Disclosure of personal information (medical appointment details)
  • Adequacy of corrective measures

Complaint well-founded — corrective measures ordered

The investigation confirmed that the Correctional Service of Canada had breached the Privacy Act by openly posting inmates' medical appointment details. The institution agreed to implement corrective measures to prevent future breaches.

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Recommended action / remedy

The institution agreed to cease posting lists of medical appointments and notify inmates individually instead.

This summary is for informational purposes only and does not constitute legal advice.