Driver’s licence suitable ID for postal box rental

An individual complained that Canada Post required his driver's licence number to terminate his postal box rental. Canada Post stated it requires personal identification to prevent fraudulent use or closure of postal boxes and has used recorded ID to investigate illegal shipments. The OPC's investigation found that Canada Post has a statutory obligation to provide a secure postal service. The collection and use of personal information, including driver's licence numbers, was deemed consistent with this mandate. The OPC concluded that the collection of identification numbers was reasonable. The complaint was dismissed as not well-founded.