BreachOfPrivacy
Decisions/Federal (Canada)/Privacy Act/Driver’s licence suitable ID for postal box rental
Office of the Privacy Commissioner of CanadaPrivacy ActNot well-founded
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Driver’s licence suitable ID for postal box rental

Organization: Canada PostComplainant: An individual
Decision: Nov 17, 2011Published: Nov 17, 2011

The Office of the Privacy Commissioner of Canada investigated a complaint from an individual who was asked to provide his driver's licence number to close his postal box with Canada Post. Canada Post stated this was necessary to prevent fraudulent activity and for investigations into illegal shipments. The OPC found Canada Post's collection of identification numbers to be reasonable and consistent with its mandate to provide secure postal services. The complaint was dismissed as not well-founded.

  • Reasonableness of collecting driver's licence number for postal box closure.
  • Consistency of collection with Canada Post's mandate and security requirements.
  • Purpose of collecting personal information.

Complaint not well-founded

The OPC found that Canada Post's collection of driver's licence and other identification numbers was reasonable and consistent with its statutory obligation to provide secure postal services, including preventing fraudulent activity and aiding investigations.

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