BreachOfPrivacy
Decisions/Federal (Canada)/Privacy Act/DND breached the Privacy Act in disclosing the identity of a workplace violence complainant who had an expectation of confidentiality
Office of the Privacy Commissioner of CanadaPrivacy ActWell-founded & conditionally resolved
Flag of Canada

DND breached the Privacy Act in disclosing the identity of a workplace violence complainant who had an expectation of confidentiality

Organization: Department of National Defence
Decision: May 13, 2022Published: May 13, 2022

The Department of National Defence (DND) disclosed the identity of a workplace violence (WPV) complainant and the investigation report to a second investigator, who was conducting a separate administrative investigation into the complainant's conduct. The OPC found that while disclosing the report to labour relations was a consistent use, disclosing it to the second investigator was not, as it was not a reasonably expected use of the information given the confidentiality assurances provided to the complainant. This disclosure was therefore found to be a contravention of the Privacy Act.

  • Was the disclosure of the WPV complainant's identity and report to a second investigator a 'consistent use' under paragraph 8(2)(a) of the Privacy Act?
  • Did DND's consent form clearly communicate potential uses and disclosures of the complainant's identity?
  • Did the disclosure align with the reasonable expectations of the complainant regarding confidentiality?
  • What corrective actions are necessary to ensure future compliance with privacy principles in WPV investigations?

Complaint well-founded and conditionally resolved

The OPC determined that while disclosure to internal labour relations for advice was a consistent use, disclosure to a separate investigator for disciplinary proceedings against the complainant was not a reasonably expected use given the confidentiality assurances provided. DND accepted recommendations to review and modify its WPV processes and communications to ensure such disconnects do not occur in the future.

AI-generated summary for reference only. Always verify against the official decision ↗

Recommended action / remedy

DND committed to reviewing and modifying its WPV processes and communications to ensure disclosures align with participants' reasonable expectations and to submit these changes for OPC review.

Statutory provisions cited
  • paragraph 8(2)(a) Privacy Act
  • s. 20.9(3) COHSR
  • s. 20.9(5)(b) COHSR

This summary is for informational purposes only and does not constitute legal advice.