BreachOfPrivacy
Decisions/Federal (Canada)/Privacy Act/Canada Revenue Agency employee accesses tax file without authorization
Office of the Privacy Commissioner of CanadaPrivacy ActWell-founded
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Canada Revenue Agency employee accesses tax file without authorization

Organization: Canada Revenue Agency
Decision: Oct 29, 2013Published: Oct 29, 2013

The complainant alleged that the Canada Revenue Agency (CRA) contravened the Privacy Act by improperly accessing his tax file. The investigation found that a CRA employee accessed the complainant's tax file without authorization and beyond the requirements of their position. The CRA has since confirmed the employee no longer has access to taxpayer information.

  • Unauthorized access to personal information
  • Contravention of use and disclosure provisions of the Privacy Act

Complaint well-founded — corrective measures taken

The investigation confirmed that a CRA employee accessed the complainant's tax file without authorization and beyond the scope of their duties, constituting a contravention of the Privacy Act. The institution resolved the issue by revoking the employee's access.

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Recommended action / remedy

The employee's access to taxpayer information was revoked.

Statutory provisions cited
  • Privacy Act

This summary is informational only and not legal advice.