Settled case summary #6 — A trucking company

A former employee complained that his previous employer, a trucking company, disclosed his personal information to other trucking firms after his employment ended. While the original complaint focused on the disclosure, the Office of the Privacy Commissioner (OPC) also identified the absence of a company privacy policy and a designated privacy representative as issues. Through discussions, both parties reached a settlement. The trucking company agreed to develop privacy policies and procedures, which it subsequently provided to the OPC, and also appointed a privacy officer. The complaint was settled during the investigation.