#11 — A trucking company

An individual complained that his former employer, an interprovincial trucking company, disclosed his personal information to a creditor without his consent. The investigation found no evidence to support this allegation; in fact, the complainant had provided some of the information to the creditor himself. During the investigation, the trucking company, a small family-owned business, developed and implemented a written privacy policy, appointed an Information Officer, and reviewed its practices regarding employee information. The company also took steps to ensure its employees were aware of fair information handling practices. Both the complainant and the OPC were satisfied with these actions, and the matter was settled.