Settled case summary #7 — A national transportation company

An employee of a national transportation company complained about the security of employee personal information in an automated crew management system. The complainant was concerned that unauthorized personnel, including union representatives, could access sensitive information like date of birth, SIN, and wage rates. The company agreed to modify the system to prevent the display of SIN, birth date, and health information on certain screens. As the complainant's concerns were addressed, the case was settled.

• Security of employee personal information
• Access to sensitive personal information (SIN, date of birth, health information) by unauthorized personnel
• Appropriate use and disclosure of employee data