Decisions/Federal (Canada)/Personal Information Protection and Electronic Documents Act/Settled Case summary #18: Business learns that it must have a privacy policy available to the public (March 6, 2006)

Federal (Canada)Office of the Privacy Commissioner of CanadaPersonal Information Protection and Electronic Documents ActSettled Case summary #18Settled

Settled Case summary #18: Business learns that it must have a privacy policy available to the public (March 6, 2006)

Organization: A businessComplainant: An individual

Decision: Mar 6, 2006Published: Mar 6, 2006

Official Decision ↗Bookmark View Governing Law

Plain-Language Summary

An individual complained that a business failed to provide him with his personal information and its privacy policy. The business initially refused access to information predating its PIPEDA obligations and did not have a privacy policy. After the OPC intervened, the business provided the remaining information and drafted a privacy policy, which was given to the complainant, settling the matter.

Key Issues

Access to personal information
Availability of privacy policy

Outcome

Complaint settled

Reasoning

The matter was resolved when the business provided the requested personal information and subsequently drafted and provided its privacy policy to the complainant.

AI-generated summary for reference only. Always verify against the official decision ↗

Decision Notes

Recommended action / remedy

The business was required to draft and provide a privacy policy to the complainant.

This is an informational summary only and not legal advice.