
PIPEDA Report of Findings #2017-007: Operator of website that shamed debtors for profit takes down website after OPC takes the matter to Federal Court
The Office of the Privacy Commissioner of Canada (OPC) investigated complaints against Public Executions Inc., operator of publicexecutions.ca, a website that published personal information of judgment debtors for a fee. Complainants alleged their privacy rights under PIPEDA were breached by the website's practice of "naming and shaming" them into paying debts. The website owner argued PIPEDA did not apply, claiming it was not a commercial activity, was exempt as journalism, and that disclosures were permitted for debt collection. The OPC found that the website's fee-based service constituted a commercial activity under PIPEDA. It rejected the journalistic exemption, noting the lack of original production and journalistic discipline. The OPC concluded that broadly publicizing debtor information for financial gain and coercion was not an appropriate purpose under subsection 5(3) of PIPEDA, especially given existing legal mechanisms and regulations for debt collection. Furthermore, the OPC clarified that paragraph 7(3)(b) of PIPEDA, which allows disclosure for debt collection, does not permit indiscriminate disclosure to the public. Initially, the complaint was found well-founded and unresolved, as the website owner refused to comply with recommendations. However, after the OPC initiated Federal Court proceedings, the website was taken down, leading the OPC to discontinue its application.
- 1Whether the website's activities constituted "commercial activity" under paragraph 4(1)(a) of PIPEDA.
- 2Whether the website qualified for the "journalistic purposes" exemption under paragraph 4(2)(c) of PIPEDA.
- 3Whether the collection, use, and disclosure of personal information by the website was for purposes that a reasonable person would consider "appropriate in the circumstances" under subsection 5(3) of PIPEDA.
- 4Whether the disclosure of personal information was permitted without consent for the purpose of collecting a debt under paragraph 7(3)(b) of PIPEDA.
- PIPEDA applicability: Website activity deemed commercial
- Journalistic exemption: Exemption denied
- Appropriate purpose (s.5(3)): Broad disclosure not appropriate
- Disclosure for debt collection (s.7(3)(b)): Indiscriminate disclosure not permitted
- Complaint outcome: Well-founded and resolved (website taken down)
Complaint well-founded and resolved after Federal Court action initiated
The OPC found the website's activities to be commercial and not journalistic. The broad public disclosure of sensitive personal information for financial gain and coercion was deemed an inappropriate purpose under PIPEDA, and the debt collection exception did not permit such indiscriminate disclosure.
The OPC initiated legal proceedings with the Federal Court, leading the website operator to take down the website and commit not to reinstate it.
- Paragraph 4(1)(a) PIPEDA
- Paragraph 4(2)(c) PIPEDA
- Subsection 5(3) PIPEDA
- Paragraph 7(3)(b) PIPEDA
- Section 3 PIPEDA
- Section 15 PIPEDA
This summary is for informational purposes only and does not constitute legal advice.
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