PIPEDA Findings #2025-003: Joint investigation of TikTok Pte. Ltd. by the Office of the Privacy Commissioner of Canada, the Commission d’accès à l’information du Québec, the Office of the Information and Privacy Commissioner for British Columbia, and the Office of the Information and Privacy Commissioner of Alberta

This joint investigation by Canadian privacy authorities found that TikTok's collection and use of personal information, particularly from children, for ad targeting and content personalization was inappropriate and lacked valid consent. TikTok failed to implement adequate age verification measures, leading to the collection of data from underage users without a legitimate purpose. The investigation also found that TikTok's privacy communications were unclear, not easily accessible, and not available in French, failing to provide meaningful consent from adult and youth users for its data practices.

• Appropriate purpose for collecting and using children's personal information.
• Obtaining valid and meaningful consent for tracking, profiling, and targeted advertising.
• Transparency obligations regarding collection and use of personal information for user profiling.
• Adequacy of age assurance measures to prevent underage users from accessing the platform.