BreachOfPrivacy
Decisions/Federal (Canada)/Personal Information Protection and Electronic Documents Act/Early resolved case summary #5: Web posting that was removed by individual retained by Internet search engine - January 23, 2014
Office of the Privacy Commissioner of CanadaPersonal Information Protection and Electronic Documents ActEarly resolved case summary #5Early-resolved
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Early resolved case summary #5: Web posting that was removed by individual retained by Internet search engine - January 23, 2014

Organization: An Internet search engineComplainant: An individual
Decision: Jan 23, 2014Published: Jan 23, 2014

An individual complained to the OPC after an internet search engine continued to display her résumé and personal information, even after she had it removed from the original job posting site. The search engine initially did not comply with her requests to remove the information. The OPC intervened, and the search engine subsequently removed the cached copy of the information using its URL removal tool.

  • Right to withdraw consent for use/disclosure of personal information
  • Search engine's obligation to de-index personal information
  • Effectiveness of search engine URL removal tools

Complaint resolved

The internet search engine removed the cached copy of the individual's personal information from its search results, resolving the complaint.

AI-generated summary for reference only. Always verify against the official decision ↗

Recommended action / remedy

The internet search engine removed the cached copy of the complainant's personal information from its search results.

Statutory provisions cited
  • PIPEDA

This summary is informational only and not legal advice.