Early resolved case summary #2015-06: Manager snoops on employee’s personal bank account after employee calls in sick
An individual complained that her manager at a credit union accessed her personal bank account without consent. The manager suspected the employee was not actually sick and used her customer data to check her debit card usage outside the province. The credit union acknowledged the improper access and agreed to apologize and address the manager's conduct. The employee was satisfied, and the matter was resolved.
- Manager accessing employee's personal banking information without valid business purpose
- Use of personal information for a purpose other than that for which it was collected
- Employee's right to privacy while also being a customer of the institution
Complaint early resolved
The credit union acknowledged that the manager had accessed the employee's account without a valid business purpose, thus contravening PIPEDA. The complainant was satisfied with the credit union's commitment to address the issue and apologize.
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The credit union agreed to address the manager's conduct and provide a letter of apology to the complainant.
- PIPEDA
This summary is for informational purposes only and does not constitute legal advice.