BreachOfPrivacy
Decisions/Federal (Canada)/Personal Information Protection and Electronic Documents Act/Early resolved case summary #2015-03: Office building tenant reconsiders placement of video surveillance cameras
Office of the Privacy Commissioner of CanadaPersonal Information Protection and Electronic Documents ActEarly resolved case summary #2015-03Early-resolved
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Early resolved case summary #2015-03: Office building tenant reconsiders placement of video surveillance cameras

Organization: An office building management company
Decision: Jan 21, 2015Published: Jan 21, 2015

A tenant complained about five video surveillance cameras installed in common areas of their office building by another tenant. The complainant was particularly concerned about two cameras that monitored activity near his office door and the elevators, viewing it as an invasion of privacy. Following the OPC's involvement, the cameras of most concern were relocated inside the other tenant's offices, resolving the complainant's privacy concerns.

  • Appropriateness of video surveillance in common areas
  • Collection of personal information in shared spaces
  • Minimum collection principle for video surveillance

Complaint resolved by relocation of cameras

The investigation led to the relocation of the most intrusive cameras, satisfying the complainant's concerns and resolving the matter.

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Recommended action / remedy

The two most concerning video surveillance cameras were relocated from the shared common area to inside the tenant's offices.

Statutory provisions cited
  • Principle 4.3 PIPEDA

This summary is informational only and not legal advice.