Decisions/Federal (Canada)/Personal Information Protection and Electronic Documents Act/Early resolved case summary #1: Access request ignored, but no personal information existed
Federal (Canada)Office of the Privacy Commissioner of CanadaPersonal Information Protection and Electronic Documents ActEarly resolved case summary #1Early-resolved
Early resolved case summary #1: Access request ignored, but no personal information existed
Organization: A professional organizationComplainant: A doctor
Decision: Jun 5, 2004Published: Jun 5, 2004
Plain-Language Summary
A doctor complained that his access request to a professional organization for personal information was ignored. The organization confirmed they did not act on the request, but also stated that the presentation the information was to be used for was cancelled, meaning no personal information was collected or held. The complainant accepted this and the file was closed as early resolved.
Key Issues
- Timeliness of access requests
- Existence of personal information
Outcome
Complaint early resolved
Reasoning
The complaint was resolved early because the organization confirmed that no personal information related to the complainant was held, as the event for which the information was intended was cancelled.
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