Canadian Heritage (Re), 2026 OIC 40

The complainant alleged that Canadian Heritage failed to conduct a reasonable search for records and improperly claimed that some records did not exist in response to an access request for communications between Canadian Olympic Committee staff and Sport Canada staff related to weightlifting. The investigation found that the institution's search scope was too narrow, as it only used one athlete's name for keywords and did not adequately explain why certain repositories like Outlook were not searched. Furthermore, the OIC identified specific responsive records that were not provided by Canadian Heritage. The Commissioner concluded that Canadian Heritage did not conduct a reasonable search and that additional records likely exist. The complaint was found to be well founded, and Canadian Heritage was ordered to conduct a new search and provide a new response.