5821-01013 — Correctional Service Canada and Parole Board of Canada

The complainant alleged that Correctional Service Canada (CSC) improperly withheld records from an inmate's file, citing several provisions of the Access to Information Act, primarily subsection 19(1) concerning personal information. The investigation focused on whether CSC met the requirements for withholding personal information and if it reasonably exercised its discretion in denying access. The Commissioner found that the records contained sensitive personal information and that CSC had met the requirements of subsection 19(1). Furthermore, CSC reasonably exercised its discretion in deciding not to disclose the information, as the public interest in disclosure did not clearly outweigh the invasion of privacy. Consequently, the complaint was found not to be well-founded.

• Whether the records constituted personal information under subsection 19(1) of the ATIA.
• Whether CSC met the requirements for withholding personal information under subsection 19(1).
• Whether CSC reasonably exercised its discretion under subsection 19(2) regarding consent, public availability, and public interest in disclosure.
• Whether constitutional principles related to transparency and openness of judicial proceedings applied to the Parole Board of Canada.