
A-2023-02763 — Library and Archives Canada and Canadian Security Intelligence Service
The complainant alleged that Library and Archives Canada (LAC) took an unreasonable amount of time to respond to an access request. LAC extended the response deadline by 639 days to consult with the Canadian Security Intelligence Service (CSIS) on 974 pages of records. The Information Commissioner found the extension unreasonable, stating LAC did not make a serious effort to assess the necessary length of the extension and relied heavily on CSIS's estimate. The Commissioner ordered LAC to provide a response within 60 business days and recommended updates on consultation timelines.
- Reasonableness of time extension for consultation
- LAC's consultation practices
- Timeliness of access to information
- Compliance with ATIP Action Plan commitments
Complaint well founded — order issued
The Information Commissioner found that the 639-day extension taken by Library and Archives Canada was unreasonable because the institution failed to demonstrate a serious effort to assess the necessary length of the extension and its link to the consultation with CSIS.
AI-generated summary for reference only. Always verify against the official decision ↗
Library and Archives Canada was ordered to provide a complete response to the access request no later than 60 business days following the date of the final report.
- s.9(1) ATIA
- s.10(3) ATIA
- s.30(1)(c) ATIA
This decision is for informational purposes only and does not constitute legal advice.

