5823-02013 — Indigenous Services Canada
The complainant alleged that Indigenous Services Canada (ISC) took an unreasonable amount of time to respond to an access request for records concerning G&R Recyclage. ISC cited the large volume of records (over 17,000 pages) and the need for third-party consultations as reasons for the delay. The Information Commissioner found the complaint to be well-founded, ordering ISC to issue third-party notices by October 1, 2024, and provide a complete response by December 12, 2024. ISC indicated it would comply with the order.
- Reasonableness of time extension for access to information request
- Volume of records and complexity of processing
- Necessity of third-party consultations
Complaint well founded — order issued for complete response
The Commissioner found that while ISC had a valid reason for extending the response time due to the large volume of records and necessary consultations, the original extension period was insufficient. The Commissioner was satisfied that the revised timeline proposed by ISC was reasonable given the circumstances, and therefore ordered ISC to meet specific deadlines for third-party notices and the final response.
AI-generated summary for reference only. Always verify against the official decision ↗
Indigenous Services Canada was ordered to issue any required notices to third parties by October 1, 2024, and to provide a complete response to the access request by December 12, 2024.
- s.9(1) ATIA
- s.30(1)(c) ATIA
- s.10(3) ATIA
- s.27 ATIA
- s.28 ATIA
This decision is for informational purposes only and does not constitute legal advice.