5823-04205 — Transport Canada
The complainant alleged that Transport Canada failed to respond to an access request within the 30-day period required by the Access to Information Act. The request concerned records related to aircraft operations and restrictions. The investigation found that the institution took three months to locate potentially responsive records, leading to an unacceptable delay. The Information Commissioner found the complaint well-founded and ordered Transport Canada to provide a complete response within 36 business days.
- Failure to respond to an access request within the legislated time limit.
- Unacceptable delay in locating and processing responsive records.
- Whether the institution met its obligations under section 7 of the Access to Information Act.
Complaint well founded — order issued for a complete response.
Transport Canada did not respond to the access request within the 30-day period and took an unreasonable amount of time (three months) to locate responsive records, constituting a failure to meet its obligations under the Act.
AI-generated summary for reference only. Always verify against the official decision ↗
The Minister of Transport was ordered to provide a complete response to the access request no later than the 36th business day following receipt of the final report.
- s.7 ATIA
- s.30(1)(a) ATIA
- s.10(3) ATIA
- s.9(1) ATIA
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