5823-04426 — Canada Revenue Agency
The complainant alleged that the Canada Revenue Agency (CRA) failed to respond to an access request for documents concerning House of Commons committee studies related to the Pierre Elliott Trudeau Foundation within the extended time limit. The CRA acknowledged significant delays due to a backlog of records from one of its Offices of Primary Interest. The Information Commissioner found the complaint well-founded and ordered the CRA to provide a complete response by January 8, 2025. Recommendations were also made for improved internal processes and accountability for timely record provision.
- Failure to respond within the statutory time limit.
- Delays caused by internal OPI record retrieval.
- Need for improved CRA internal processes for ATIP compliance.
- Accountability for delays in providing responsive records.
Complaint well founded — disclosure ordered
The Canada Revenue Agency (CRA) did not respond to the access request within the extended time limit, and significant delays persisted due to internal issues in retrieving responsive records. The Commissioner ordered the CRA to complete the response by a specific date.
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The Minister of National Revenue was ordered to provide a complete response to the access request by January 8, 2025.
- s.9(1) ATIA
- s.30(1)(a) ATIA
- s.10(3) ATIA
This decision is for informational purposes only and does not constitute legal advice.