5822-06592 — Health Canada
The complainant alleged that Health Canada failed to respond to an access request within the 30-day period. The request concerned records referenced in a Regulatory Impact Analysis Statement. Despite Health Canada receiving over 20,000 pages of responsive records and needing to conduct consultations, the Information Commissioner found their proposed response date of July 17, 2030, to be unreasonable given the significant delays already incurred. The Commissioner ordered Health Canada to provide a complete response by April 7, 2026.
- Timeliness of response to access request
- Reasonableness of proposed response date
- Impact of record volume and consultations on processing time
- Definition of a complete response
Complaint well founded — order issued for response by April 7, 2026
Health Canada did not respond to the request within the legislated 30-day period and the proposed response date of July 17, 2030, was deemed unreasonable due to the significant delays already experienced and the time required for processing.
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The Minister of Health was ordered to provide a complete response to the access request no later than April 7, 2026.
- s.7 ATIA
- s.30(1)(a) ATIA
- s.9 ATIA
- s.10(3) ATIA
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