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Decisions/Federal (Canada)/Access to Information Act/5823-02086 — Environment and Climate Change Canada
Office of the Information Commissioner of CanadaAccess to Information Act5823-02086Well-founded
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5823-02086 — Environment and Climate Change Canada

Organization: Environment and Climate Change Canada
Decision: Jun 21, 2024Published: Jun 21, 2024

The complainant alleged that Environment and Climate Change Canada (ECCC) failed to respond to an access request within the legislated time limits, even after an extension. The request was for records concerning meetings and lobbying efforts by the Pathways Alliance Inc. The investigation found that ECCC did not provide a response by the extended deadline due to significant delays by internal offices in retrieving records. The Commissioner ordered ECCC to provide a response by a specific date and recommended improvements to internal processes for timely record retrieval.

  • Failure to respond to an access request within the extended period.
  • Delays in retrieving responsive records from internal program areas.
  • Need for improved processes and accountability for timely record retrieval within the institution.

Complaint well founded — disclosure ordered

The institution failed to respond to the access request within the extended time limit due to unacceptable delays in retrieving records from internal offices. The Commissioner ordered the institution to provide a response and recommended improvements to prevent future delays.

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Recommended action / remedy

The Commissioner ordered the Minister of Environment to provide a complete response to the access request no later than August 7, 2024, and recommended improvements to internal processes for timely record retrieval.

Statutory provisions cited
  • s.9 ATIA
  • s.30(1)(a) ATIA
  • s.10(3) ATIA

This is an informational summary only and does not constitute legal advice.