Decision under section 31, 2022 OIC 53

The Office of the Information Commissioner (OIC) received a complaint alleging that a federal institution failed to respond within an extended timeframe for an access request and engaged in inappropriate communication. The OIC accepted the complaint regarding the delay but deemed the complaint about inappropriate communication inadmissible. The institution had, on May 2, 2022, suggested the requester abandon their request, which the requester declined on May 22, 2022. The complainant argued the 60-day period for filing a complaint about the communication started when the extended response timeframe expired on August 25, 2022. However, the OIC determined that the alleged inappropriate conduct occurred on May 2, 2022, when the institution first communicated its proposal regarding the request. Since the complaint about communication was filed after the mandatory 60-day limit from May 2, 2022, the Commissioner found it inadmissible.