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Decisions/Federal (Canada)/Access to Information Act/Public Services and Procurement Canada (Re), 2022 OIC 47
Office of the Information Commissioner of CanadaAccess to Information ActsWell-founded
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Public Services and Procurement Canada (Re), 2022 OIC 47

Organization: Public Services and Procurement Canada
Decision: Jan 18, 2022Published: Jan 18, 2022

The complainant alleged that Public Services and Procurement Canada (PSPC) failed to respond to two access requests within the statutory deadlines. The requests were for records related to CORCAN's Prison Farm program. PSPC claimed significant extensions and ultimately missed the extended deadlines, leading to a "deemed refusal". The OIC found the complaints well founded due to the unreasonable delay.

  • Failure to respond within statutory deadlines
  • Deemed refusal under subsection 10(3) of the ATIA
  • Unreasonable delay in processing access requests
  • Impact of COVID-19 on processing times

Complaints well founded — Order issued for final response

PSPC missed the statutory deadlines for responding to two access requests, including extended deadlines, resulting in a deemed refusal. The Commissioner found the delays to be unreasonable and not adequately explained, despite acknowledged impacts from COVID-19.

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Recommended action / remedy

The Commissioner ordered the Minister of Public Services and Procurement Canada to provide a final response to both access requests forthwith.

Statutory provisions cited
  • s.10(3) ATIA
  • s.9 ATIA
  • s.36.1 ATIA

This is an informational summary and not legal advice.