Decision under section 31, 2022 OIC 10

The complainant filed a complaint with the Information Commissioner's office regarding an access to information request. The institution provided its response in October 2021, including a notice that the complainant had sixty days to file a complaint. The complainant submitted their complaint in January 2022, which was outside the mandated timeframe. The Information Commissioner rejected the complaint because it was filed after the statutory deadline.

• Timeliness of complaint submission under section 31 of the ATIA
• Mandatory nature of statutory timeframes under the ATIA
• Commissioner's authority to extend statutory timeframes